Shipping policy
Processing Time
All orders are made to order. Please allow 2–5 business days for us to process and produce your order before it is shipped.
During busy periods (sales, holidays), processing times may be slightly longer.
Shipping Times
View full shipping information here:
https://cosyandloved.com/pages/shipping-information
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and order size. Occasionally we offer free shipping promotions, which will be clearly shown on the website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
Print-on-Demand
All products are made to order and fulfilled by our production partners. This means your item is created especially for you after your order is placed.
We work with trusted fulfillment partners such as Printify and other production partners to ensure quality and delivery.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect shipping addresses
- Peak seasons or holidays
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders sent to incorrectly provided addresses.
If you notice a mistake, contact us immediately at cosyandloved@gmail.com. We will do our best to help before the order is processed.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier. If this happens, please contact the shipping carrier directly.
Questions
If you have any questions about your order, please contact us at: cosyandloved@gmail.com