Refund policy

Return & Refund Policy
We want you to be satisfied with your purchase. If you have any issues, please contact us first so we can help find a solution.

Contact First
Before returning any item, please contact us at [your email]. We are happy to assist and often resolve issues without a return.

We do not offer standard returns or exchanges. However, if there is an issue with your order (such as damage, defects, or incorrect items), please contact us within 30 days of delivery.
We will review your case and offer a suitable solution.

European Union Customers
If you are located in the European Union, you have the right to return your order within 14 days of receiving it, in accordance with EU consumer law.

To initiate a return, you must contact us within 14 days of delivery.

Return shipping costs are the responsibility of the customer.

Exception: Custom-made or personalized items cannot be returned, unless they arrive damaged or defective.

Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 30 days with photos.
We will provide a replacement or full refund at no extra cost.